Several businesses are giving up their traditional phone system for a Voice over Internet Protocol (VoIP) system, because they are fairly inexpensive to install and operate. In fact, other than updating your office's network cabling if needed, you don't need to worry about a complicated installation process at all. VoIP phone systems operate using your company's Internet connection. Because of this, VoIP systems are cheaper than landline systems, but if they aren't properly protected, they are also vulnerable to hackers.
Business phone systems today do a lot more than just allow you to take incoming calls; customer service, CRM software and business applications can also be tied into these systems. They can also help you to make your office mobile with services like MVoIP, which is a mobile Voice over IP service that can reduce cellular costs for businesses. These are also services that modern businesses will want to have to improve productivity and reduce costs.